Services
Done-For-You Speaker Business Management & Operations Support for Professional Speakers
“You’re Leaving Money on the Table”
✔ Follow-ups handled
✔ Client experience managed
✔ Operations owned
✔ Time back every week
What Our Customers Have To Say
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Jessica Tinner has become an invaluable part of my speaker support team! As a full-time keynote speaker, I need virtual help to stay organized and on top of client requests. Jessica has been incredible. She understands the speaking business and speaking systems. Furthermore, she has excellent attention to detail, takes pride in her work, and spreads good energy. In addition to the incredible logistics and operations work, she even helps our sales team member identify potential business opportunities! If you need to upgrade your speaking business and are willing to give up control and let an expert take the wheel, I highly recommend Jessica!
Crystal Washington
Futurist, Author, and Hall of Fame Speaker
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I've had the pleasure of working alongside Jessica for over three years and throughout this time, she has consistently impressed me with her dedication, attention to detail and commitment to excellence. Jessica is also incredibly reliable and always stays on top of her tasks. You can count on her to meet deadlines consistently and deliver high-quality work, exceeding expectations regularly. Beyond her technical skills. Jessica is a fantastic team player. She is always willing to help others, offering her expertise and support whenever needed. Her positive attitude and collaborative spirit lift the team's morale and foster a sense of camaraderie."
Aletha McManama
Founder of Ingame Strategy & Support.
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I highly recommend Jessica Tinner, our Director of Stellar Service and the indisputable Queen of Details at Franchise Speakers. Over the past three years, Jessica has played a crucial role in enhancing our client and speaker experiences, meticulously running our 107-point Stellar Service Checklist for every event. Her exceptional attention to detail ensures that nothing is overlooked, truly making her the backbone of our operation. If you're looking for someone who embodies commitment, precision, and a passion for service, look no further than Jessica Tinner. If you're looking for someone who embodies commitment, precision, and a passion for service, look no further than Jessica Tinner. -
Katrina Mitchell
Chief Match Maker at Franchise Speakers.
“You’re Always”
“Almost Caught Up”
Your business looks successful from the outside. Speaking gigs. Clients. Opportunities coming in. But follow-up only happens if you do it. Client delivery works because you stay on top of details. When something breaks, it lands on you by default.
You are the system.
And that means you never fully step away.
This is why your days feel full even when revenue is growing. You are doing the work an online business manager would normally handle, on top of everything else you are responsible for.
Saying Yes Feels Risky Now
You want to take the next opportunity. Another speaking gig. Another client. Another program. Instead of excitement, your first thought is what will fall apart after the yes.
You know what comes next.
✔ More follow-up.
✔ More coordination.
✔ More questions are routed straight to you.
You have tried help before and still had to explain everything or fix mistakes. That taught you to hold tighter, even when it costs time and money.
This is the gap that online business manager services are meant to fill.
Someone owning the work, so growth stops feeling fragile.
Built for speakers and female founders
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5+ years running founders operations
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Designed for ongoing operations
Built for speakers and female founders 〰️ 5+ years running founders operations 〰️ Designed for ongoing operations
Why Done-For-You Operations Support Works
“Say goodbye to…”
✕ Late-night inbox checks
✕ Leads waiting on follow-up
✕ Client questions are routed to you
✕ Time off with conditions
✕ Saying yes with hesitation
“Instead, you’ll…”
✓ Follow-up handled daily
✓ Client delivery moving forward
✓ Questions routed away
✓ Time off without prep
✓ Saying yes with trust
This is done-for-you online business management and operations support.
The work is owned, not passed back to you.
The Easiest Way to Go From Doing Everything Yourself to Having Business Management & Operations Handled
“You’re Leaving Money on the Table”
Backstage VIP Day
$450
One focused day to fix the operational bottleneck slowing down your speaking business.
Sometimes you don't need ongoing support. You just need someone to come in, fix the one thing that's costing you time, opportunities, or your sanity.
Whether it's an overflowing inbox, a messy CRM, scattered testimonials, or disorganized systems, I'll spend one focused day working inside your speaking business to get it done.
Choose Your Focus
Choose one area you'd like me to tackle:
CRM Pipeline Reset
Asana Setup
Testimonial Library Setup
Google Drive or Dropbox Organization
Inbox & Task Reset
Something else? Tell me what's broken, and I'll let you know if it's a good fit for a VIP Day.
How It Works
Complete a short intake form before your VIP Day.
Choose an asynchronous, live, or hybrid experience.
I'll work directly inside your business to complete your chosen project.
At the end of the day, you'll receive a personalized Loom walkthrough and a one-page summary of everything completed.
One day. One priority. One less thing on your plate.
Ongoing Speaker Business Management and Speaker Operations Support that grows with your speaking business.
As your speaking business grows, so do the moving pieces. Whether you need dependable day-to-day support, proactive business development, or strategic operational leadership, there's a partnership designed to meet you where you are today and support where you're headed next.
Speaker Partnership Packages are available on a monthly retainer basis with an initial three-month commitment.
Speaker Partnership Packages
Speaker Support
Starting at $1,800/month
Keep your speaking business organized without hiring multiple people.
I'll manage the day-to-day operations behind the scenes of your speaking business so you can focus on speaking, serving your clients, and growing your business.
What's Included
Client & Speaker Support
Inbox management
Calendar management and scheduling
Client communication
Speaking inquiry responses
Contract preparation and organization
Proposal follow-up
Travel coordination
Event logistics and material confirmation
Speaker bureau communication
CRM updates and calendar follow-through
Business Operations
Google Drive organization
SOP creation and documentation
Invoice preparation
Expense tracking
Meeting notes and action items
Project coordination
Task management
Speaking Pipeline Support
Speaking outreach (5 opportunities per week)
Testimonial collection and organization
Post-event follow-up
Referral and future opportunity tracking
Starting at $2,500/month
Ready to move beyond maintaining your business?
Everything included in Speaker Support, plus proactive business development and operational leadership to help you build momentum, increase your visibility, and create a stronger speaking pipeline.
What's Included
Speaking Growth
Speaking outreach (15 opportunities per week)
Podcast research
Podcast pitching
Interview scheduling
Ongoing follow-up with past event planners
Speaker asset management (bio, one-sheet, headshots, demo reel, and testimonials)
Operational Leadership
Weekly CEO check-ins
Priority support for time-sensitive items
Quarterly business organization audits
Quarterly SOP reviews
CRM maintenance and audits
Quarterly business cleanup
Speaker Growth
Speaker Business Management
Starting at $3,500/month
Strategic operational leadership for established speaking businesses.
As your Speaker Business Manager, I'll lead your operations, support your team, improve your systems, and help your business grow without everything depending on you.
Every partnership is customized based on your business, your team, your speaking schedule, and the level of operational leadership you need.
What's Included
Team Leadership
Manage contractors and team members
Delegate projects and oversee completion
Facilitate team communication
Lead team meetings
Hold team members accountable to deadlines
Assist with hiring and onboarding contractors
Improve team collaboration and internal workflows
Speaker Business Operations
Build and improve business systems and workflows
Identify operational bottlenecks
Oversee recurring business projects
Quarterly planning support
Speaking Business Management
Oversee your speaking pipeline from initial inquiry through completed event
Strategically prioritize speaking opportunities based on your business goals
Manage event planner and speaker bureau relationships
Provide recommendations during speaking fee negotiations
Track contracts, deadlines, and event deliverables
Coordinate communication with sponsors, vendors, and event partners
Executive CEO Support
Weekly CEO meetings
Project management
KPI tracking
Team reporting
Strategic planning support
Recommend operational improvements and identify opportunities for continued growth
“Behind the Business”
Meet Your Speaker Operations Partner
I'm Jessica, an Online Business Manager for Professional Speakers. I provide Speaker Business Management and Operations Support, taking ownership of the day-to-day work that keeps your business moving.
I do this because I've seen what happens when speaking businesses grow but the support behind them doesn't. Details slip. Opportunities get delayed. Time disappears. Speakers stay stuck managing the business instead of focusing on the work only they can do. My role is to step in, own the operations, and keep everything moving so you can stay focused on serving your audience, growing your visibility, and saying yes to the right opportunities.
Why Speakers Hire a Business Manager
As your Speaker Business Manager, I take ownership of the daily operations that keep your business running, so growth doesn't come with more stress and your business continues moving forward whether you're on stage, traveling, or planning what's next.
“Frequently Asked Questions”
Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, go ahead and apply.
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No. A VA typically waits for direction and handles tasks. This is online business management. I take ownership of operations, follow-up, and client delivery. The work keeps moving without you managing someone day to day.
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That’s normal. Most people aren’t sure at first. We talk through what’s currently landing on you, where things feel shaky, and how much you want off your plate. From there, it’s easy to choose the level that fits.
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I work with the systems already running your business and improve what’s missing. That often includes email and calendar workflows, client onboarding, scheduling, invoicing, file organization, CRM tools, and internal processes that support client delivery and follow-up.
I don’t set things up and walk away. I actively manage and use these systems as part of day-to-day operations.
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No. Many clients don’t have a team yet or are working with one or two people. I often support founders before they build a full team by owning operations and helping create structure so adding people later is easier.
If you do have a team, I can support coordination and oversight depending on your package.
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Communication is clear and consistent. We agree on primary channels upfront so you’re not guessing where things live. You’ll have visibility into what’s handled and what’s in motion without being pulled into every detail.
The goal is fewer interruptions, not more messages.
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Yes, when appropriate and agreed on in advance. Many clients want inbox support, follow-up handled, or client coordination managed directly. We define boundaries clearly so communication stays professional and aligned with your brand.
You’re not left wondering who’s talking to whom.
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I don’t offer coaching, consulting-only work, or one-time setup projects. I’m not a VA waiting for task lists, and I don’t replace roles like marketing, sales strategy, or tech development.
My role is owning operations, follow-up, and client delivery so the business keeps moving without depending on you.
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Pricing is monthly and based on the level of support you choose. Each package reflects how much responsibility and ownership I take inside your business. This is not hourly work and not task-based pricing. You’re investing in ongoing operations support that stays active as your business runs.
Specific pricing is shared on the call so we can match the scope to what you actually need.
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Because this is hands-on, ongoing support, all sales are final once work begins. That said, expectations are clear up front so you know exactly what you’re committing to.